ICAway Privacy Policy
Updated September 2026
This Privacy Policy describes how International Career Advisory, Inc. (“ICAway,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information through ICAway.com, courses.icaway.com, programs, courses, coaching, events, communities, and related services.
This Privacy Policy forms part of ICAway's Terms of Service for Individuals.
If you have questions regarding this Privacy Policy, contact:
Last updated: September 2026
1. Scope, Data Controller Roles, and International Users
International Career Advisory, Inc. (“ICAway”) is a U.S.-based company headquartered in Chicago, Illinois. While ICAway primarily serves the U.S. higher-education and workforce environment, users may access our services globally.
Data Roles & Responsibilities:
• Direct Individual Enrollments: When you independently register for or purchase ICAway services, ICAway acts as the Data Controller responsible for processing your personal information.
• Sponsored Institutional Programs: When you participate in an ICAway program sponsored or funded by a university, employer, or institutional partner, ICAway generally acts as a Data Processor on behalf of that Institutional Partner (the Data Controller). In such cases, your primary institution's privacy notices also apply, and institutional data handling will be governed by our agreement and Data Protection Addendum (DPA) with that institution.
Cross-Border Transfers: Personal information collected through ICAway services is transferred to, stored, and processed in the United States and other countries where ICAway or its third-party service providers maintain facilities. By using ICAway services, you acknowledge the transfer of your information to the United States. Where required by applicable law, ICAway utilizes appropriate transfer mechanisms, such as Standard Contractual Clauses (SCCs) or contractual data protection terms, to safeguard international data transfers.
2. Information We Collect
ICAway may collect information that users provide directly, including:
- name;
- email address;
- contact information;
- academic discipline or field;
- educational background;
- employment or career information;
- professional interests;
- information submitted in profiles;
- communications with ICAway;
- coaching or advising information;
- survey responses;
- feedback;
- testimonials;
- photographs or video where voluntarily provided; and
- other information users choose to provide.
ICAway may also collect information automatically when users interact with the Website or platform.
3. Learner and Program Data
When you participate in an ICAway course, program, coaching activity, workshop, or institutional program, ICAway may collect program-related information, including:
- registration and enrollment;
- participation and attendance;
- module and lesson completion;
- progression;
- course activity;
- platform engagement;
- learning activity;
- assessments;
- survey responses;
- feedback;
- coaching or workshop participation;
- certificates or completion status; and
- other information reasonably necessary to administer and evaluate the applicable program.
This information may be referred to as Learner Data or Program Data.
4. How We Use Information
ICAway may use personal and program information to:
- provide and administer services;
- create and manage user accounts;
- deliver courses and learning experiences;
- provide coaching and advising;
- communicate with users;
- process payments;
- measure participation and completion;
- assess learning and engagement;
- evaluate program effectiveness;
- provide reports to sponsoring Institutional Partners;
- improve programs and services;
- develop and refine ICAway's methodologies and frameworks;
- conduct research and analysis;
- address technical or security issues;
- enforce ICAway's Terms of Service;
- prevent fraud or misuse;
- comply with legal obligations; and
- protect ICAway, users, and other persons.
5. Institutional Partners and Sponsored Programs
ICAway may provide services through universities, employers, associations, and other organizations (“Institutional Partners”).
When an Institutional Partner sponsors, funds, provides access to, or otherwise supports an ICAway program, ICAway may provide that Institutional Partner with information relating to individuals participating through that Institutional Partner's program.
Depending on the program and applicable institutional agreement, this information may include:
- enrollment;
- participation;
- attendance;
- module or lesson completion;
- progression;
- engagement;
- learning activity;
- assessment results;
- survey responses;
- feedback;
- coaching, workshop, or event participation; and
- other program-related information reasonably necessary to administer, evaluate, report on, or improve the sponsored program.
Such information may be provided:
- at the individual learner level;
- in aggregate; or
- in de-identified form,
depending on the program, purpose, institutional agreement, and applicable law.
Institutional Partners may use information provided to them for legitimate institutional purposes related to administration, participant support, program evaluation, institutional reporting, assessment, and program improvement, subject to applicable law and their agreement with ICAway.
Independent Individual Customers
If you independently purchase or enroll in an ICAway product or service, ICAway does not share your information with a university or other institution merely because you attend, work for, or are otherwise affiliated with that institution.
Use of a university or employer email address alone does not make an individual enrollment an institution-sponsored enrollment.
Where participation is provided through an Institutional Partner, the applicable institutional agreement governs the institutional data relationship.
6. Institutional Data Protection and Education Privacy Laws
ICAway recognizes that certain information relating to students or other institutional participants may be subject to privacy and education-record requirements.
Where ICAway provides services to an educational institution, the parties may enter into an institutional agreement and, where appropriate, a Data Protection Addendum or similar data-processing terms.
Those agreements may address:
- permitted data elements;
- purposes of processing;
- institutional reporting;
- confidentiality;
- security;
- data retention;
- deletion or return of information;
- incident response;
- subcontractors;
- applicable education privacy requirements; and
- responsibilities of ICAway and the Institutional Partner.
Whether a particular privacy or education-record law applies, and the respective legal roles of ICAway and an Institutional Partner, will depend on the applicable program, data, agreement, and law.
ICAway does not represent that it is categorically subject or not subject to any particular education privacy law in every circumstance.
7. Research, Analytics, Program Improvement, and De-Identified Data
ICAway may analyze Learner Data and Program Data to understand program participation, engagement, learning, and effectiveness.
ICAway may use aggregate or appropriately de-identified information for:
- research;
- program evaluation;
- reporting;
- product and curriculum improvement;
- development of new services;
- institutional benchmarking;
- presentations; and
- promotional or educational purposes.
ICAway will take reasonable measures designed to prevent de-identified or aggregate information from identifying individual users.
ICAway may retain and use aggregate, de-identified, and statistical information after a program or account ends where permitted by applicable law and agreement.
8. Testimonials, Case Studies, and Promotional Use
ICAway may share anonymous or aggregate examples of program experiences.
ICAway will obtain appropriate permission before using an identifiable participant's name, photograph, likeness, testimonial, or identifiable success story for promotional purposes where consent is required.
You may withdraw your consent for future promotional use by contacting
ICAway will make reasonable efforts to discontinue future use and, where reasonably practicable, remove the material from ICAway-controlled digital channels.
Withdrawal does not require ICAway to recall materials already printed or distributed, remove materials published by third parties, or retrieve materials outside ICAway's reasonable control.
9. Information Shared with Service Providers
ICAway may use third-party service providers to operate and support its services.
These providers may perform functions such as:
- course hosting;
- data storage;
- payment processing;
- communications;
- email delivery;
- video conferencing;
- analytics;
- reporting;
- scheduling;
- technical support;
- security;
- website operation; and
- other business operations.
Service providers may access personal information only as reasonably necessary to perform their services and subject to applicable contractual or legal requirements.
10. Business Transfers
If ICAway is involved in a merger, acquisition, financing, reorganization, sale of assets, sale of the company, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
11. Cookies, Analytics, and Similar Technologies
ICAway and its service providers may use cookies, pixels, web beacons, analytics technologies, and similar technologies to:
- operate the Website;
- maintain sessions and account functionality;
- understand how users interact with services;
- improve user experience;
- analyze program and website performance; and
- support communications and marketing where applicable.
Users may be able to control certain cookies and similar technologies through browser or platform settings.
Where applicable law provides additional choices regarding analytics, advertising, or similar technologies, ICAway will provide those choices as required.
12. Personal Information We Do Not Sell
ICAway does not sell personal information to third parties for their independent direct-marketing purposes.
ICAway may, however, disclose information to service providers, Institutional Partners, successors, and other parties as described in this Privacy Policy and applicable agreements.
13. Data Security
ICAway uses commercially reasonable administrative, technical, and organizational measures designed to protect personal information and Learner Data.
However, no electronic storage system or transmission over the Internet can be guaranteed to be completely secure.
If ICAway becomes aware of a security incident affecting personal information, ICAway will respond in accordance with applicable law and, where an institutional agreement applies, the applicable contractual incident-response requirements.
14. Data Retention
ICAway retains personal and Learner Data for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- providing services;
- maintaining accounts;
- administering programs;
- meeting contractual obligations;
- complying with legal requirements;
- resolving disputes;
- maintaining business records; and
- supporting legitimate business, research, and program-improvement purposes.
Retention periods may differ depending on the type of information, the nature of the service, applicable law, and applicable Institutional Partner agreements.
Where an institutional agreement establishes specific retention or deletion requirements, those requirements will apply to the applicable institutional data.
15. Your Privacy Rights and Choices
Depending on applicable law and your circumstances, you may have rights concerning personal information, which may include rights to:
- access information;
- request correction;
- request deletion;
- obtain a copy of certain information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- opt out of certain marketing communications; or
- exercise other rights provided by applicable law.
To request access, correction, deletion, or other privacy-related assistance, contact:
ICAway may need to verify your identity before processing certain requests.
Certain information may not be eligible for deletion or modification where ICAway is required or permitted by law or contract to retain it.
For participants in institution-sponsored programs, certain requests may also need to be coordinated with the applicable Institutional Partner.
16. California and Other U.S. State Privacy Rights
Certain U.S. states provide residents with specific privacy rights.
Where applicable law grants such rights to an ICAway user, ICAway will provide the applicable disclosures and mechanisms required by that law.
ICAway does not sell personal information for third-party direct marketing.
Additional state-specific rights or notices may be provided where required.
17. European and International Privacy Rights
If you are located in the European Economic Area (EEA), United Kingdom, Switzerland, or another jurisdiction with applicable data-protection laws, you have specific statutory rights regarding your personal data.
A. Legal Bases for Processing
ICAway processes personal data under the following legal bases:
• Performance of a Contract: To provide our educational, coaching, and platform services under our Terms of Service.
• Legitimate Interests: To improve our curriculum, maintain platform security, conduct de-identified research, and report analytics to institutional partners.
• Consent: Where you have explicitly provided consent (e.g., for promotional testimonials or direct marketing).
• Legal Obligations: To satisfy legal, accounting, or regulatory requirements.
B. Your Statutory Rights
Depending on your location, you may have the right to:
1. Access and receive a copy of your personal data;
2. Rectify or update inaccurate or incomplete personal data;
3. Erase ("right to be forgotten") your personal data, subject to legal retention obligations;
4. Restrict or Object to the processing of your personal data;
5. Data Portability to transfer your information to another service provider; and
6. Withdraw Consent at any time without affecting the lawfulness of processing prior to withdrawal.
C. Exercising Rights & Complaints
To exercise any international data rights, or if you have questions regarding our data protection practices, please contact our designated privacy team at:
Email: [email protected]
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing violates applicable data protection laws.
18. Communications
ICAway may communicate with users concerning:
- account administration;
- enrollment;
- courses and programs;
- coaching;
- scheduling;
- service updates;
- security;
- billing; and
- other transactional matters.
ICAway may also send optional marketing or educational communications where permitted.
Users may unsubscribe from promotional communications using available unsubscribe mechanisms or by contacting ICAway.
19. Third-Party Websites and Services
ICAway services may contain links to third-party websites or services.
This Privacy Policy does not govern the privacy practices of independent third parties.
Users should review the privacy policies of third-party websites before providing personal information.
20. Children's Privacy
ICAway services are generally intended for adults and individuals participating in higher-education or professional-development environments.
ICAway does not knowingly collect personal information from children in violation of applicable law.
If ICAway becomes aware that it has collected information from a child where collection was not permitted, ICAway will take reasonable steps to address the situation as required by applicable law.
21. Reviewing and Updating Your Information
Users may review or update certain account information through their ICAway profile or by contacting ICAway.
For information that cannot be changed through the account interface, contact:
22. Changes to This Privacy Policy
ICAway may update this Privacy Policy periodically.
The “Last updated” date will identify the most recent version.
Material changes may be communicated through the Website, email, account notification, or other reasonable means where appropriate.
23. Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
International Career Advisory, Inc.
Chicago, Illinois